To update your personal information (such as your bank account details, email address, or phone number), follow the steps below:
In the web app:
Open the User menu by clicking the round icon in the top-right corner. Then select Profile → Update your information.
In the mobile app:
Open the User menu by tapping the round icon in the top-left corner. Then select Support → Start a conversation → Change personal information.
As a regulated service provider, we are legally required to request an annual update of your Know Your Customer (KYC) information.
When necessary, the system will prompt you to review your information upon login and make any required updates. Please ensure that your personal information is always accurate and up to date.