From the Kvarn X service, you can transfer Bitcoin (BTC) and Ether (ETH) to an external cryptocurrency address.
To ensure transaction security, all withdrawal addresses must be verified (whitelisted) before they can be used.
Transfer Limits via the Platform
Bitcoin (BTC): max. 0.5 BTC per transfer
Ethereum (ETH): max. 5 ETH per transfer
If you wish to transfer larger amounts or other cryptocurrencies, please contact Customer Support by submitting a support request in the Profile menu.
How to Verify an External Crypto Address
Mobile app
Open the Transfer tab
Click Withdraw crypto
Click Add withdrawal address
Choose the cryptocurrency
Click I understand after reading the instructions
Choose the network
Enter the wallet address
Enter any required Tag/Memo (e.g. for XRP, XLM)
Click Add address
Web version (e.g. Chrome or Safari)
Open the Transfer tab
Click Crypto
Select Withdraw
Click Add Address
Choose the cryptocurrency (and network, if applicable)
Enter the recipient wallet address
Enter any required Tag/Memo (e.g. for XRP, XLM)
Click Confirm
Verification Process
The address status will update to Approved once verification is complete.
Verification is carried out on business days within 24 hours.
Note: You can verify one address per cryptocurrency at a time.
If you wish to change or remove the address, please submit a new support request to Customer Support in the Profile menu.
⚠️ Important to Check
The wallet address operates on the same blockchain network.
The address is correct and active.
All required identifiers are provided (e.g. Tag/Memo, if applicable).
Transferring cryptocurrency to an incorrect address or wrong network may result in permanent loss of funds.