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Transferring or Withdrawing Crypto assets

Crypto Transfer · Crypto Withdrawal · External Transfer · Withdraw to Own Wallet

Updated over a week ago

You can transfer Bitcoin (BTC), Ether (ETH), and a total of around 30 different cryptoassets from the Kvarn X service to an external crypto wallet address.


⚠️ Note:
The majority of the 400+ crypto assets available in the service are for trading purposes only and cannot be withdrawn externally.

Always check which crypto assets are available for withdrawal in the Withdraw view.
The list is updated automatically.


How to Make an External Transfer

Mobile app

  1. Go to the Transfer tab

  2. Select Withdraw crypto

  3. Select the cryptocurrency from the list of verified addresses

  4. Click I understand after reading the instructions

  5. Enter the amount to transfer

  6. Check the following carefully:

    • The wallet address is correct

    • The network is correct

    • Any required Tag/Memo has been added (e.g. for XRP, XLM)

  7. Click Confirm

Web version (e.g. Chrome or Safari)

  1. Go to the Transfer tab

  2. Select Crypto

  3. Click Withdraw

  4. From the menu, choose the crypto asset you want to withdraw

  5. Check the following carefully:

    • The wallet address is correct

    • The network is correct

    • Any required Tag/Memo has been added (e.g. for XRP, XLM)

  6. Enter the amount to transfer

  7. Click Confirm

  8. Fill in the recipient details:

    • Who will receive the funds? — yourself or a third party

    • Where are the funds coming from? — e.g. your own wallet or an exchange (Coinmotion, Binance, etc.)

    • Name of the service or wallet

  9. Confirm the details

Once all the required information has been completed and verified, the transfer will be processed and recorded to your account.


Processing Times

On business days (Mon–Fri), excluding public holidays:

  • Orders received before 15:00 (EET) are processed on the same business day

  • Orders received after 15:00 (EET) are processed on the next business day


Transfer Fees

A network fee (blockchain fee) is charged for every transfer.
The fee is displayed in the withdrawal window when initiating the transfer.

For ERC-20 tokens:

  • The network fee is charged in euros.

  • Ensure that your portfolio contains sufficient euro balance to cover the fee.

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