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Support Availability & Contact Instructions

Customer Support, Contact Info, Opening Hours

Updated over a week ago

Kvarn X Support aims to resolve all inquiries as quickly as possible.

Support hours:

  • Business days: 09:00–16:00 (EET)

  • Closed on weekends and public holidays (unless otherwise stated)

🔒 The primary way to contact support is through the mobile or web app while logged in. This ensures secure identification and faster handling.

When contacting support:

Please describe your issue clearly – e.g. if it concerns orders, deposits, withdrawals, service issues, or reports.

Include where possible:

  • Screenshot of the issue

  • Any error message or code

  • Timestamp or asset name

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